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Excellence Appliance Repair
4.9
Very Fast , quick polite and professional
Quick and professional.
Vasyl k. Excellent service, great experience.
I had a misunderstanding on diagnostic fee and they worked with me. The repair was so large , Oleg was honest that I should probably just buy a new one. Will use again
Oleg was amazing. He was punctual and knew exactly what was wrong with our refrigerator. He was open about pricing and install time and even said bye to our dog when he was finished!
Vasyl saved Thanksgiving! Our stovetop started acting up on Wednesday and he came right over! He diagnosed the problem and came back Thanksgiving morning with everything he needed to save the day! 🦃🎉 cheers to Vasyl! 🥳
Oleg was very helpful and kind! No more smelly washer!
Oleg did a great job on my oven. The oven was not heating up and when Oleg left the oven was working. It was the day before Thanksgiving and we had no way to cook food until Oleg came over.
Vasyl did a great job and was very pleasant. He saved our Thanksgiving meal!
Great service! Oleg, diagnosed the problem and ordered part to replace broken promptly on my dishwasher. He was professional and friendly. I highly recommend them for service.
Our oven died the week of Thanksgiving. The team got Vasyl out the same day and he got working immediately while being wonderful to work with. Highly recommend!
Oleg was very helpful! Unfortunately the issue that I was seeing with my oven didn’t happen when he came out, but we went ahead with the igniter and he mentioned there would be a guarantee if the issue happened again. After looking at other prices in the Austin area it does seem I was charged outside of the higher range in the area for the igniter replacement.
Vasyl was great! Timely, kind & efficient. He even came back the next day - on a Saturday no less - to bring the part that he’d ordered and finish the repair. Excellent service & a nice guy. Thanks Vasyl!
Oleg did a great job. He was on time, very agreeable, and easy to deal with.
Vasyl and Yan were excellent and very knowledgeable about the electric dryer. I would highly recommend them. Thanks, guys!
Olek came and diagnosed and repaired our LG washer as promised. He was prompt and courteous.
Vasyl and Yan came to repair our pebble ice maker. It was unclear exactly what the problem was but we knew it needed a new drain pump. New pebble ice markers cost around $5,000 so I was very very excited when they were able to repair and clean our existing unit for a fraction of the price. They are professional, timely and very nice. I highly recommend!
Did a great job. Fast and effective.
Excellent service and highly recommend these guys .. Oleg did the work for us and he is extremely knowledgeable and knows what he is doing …
Oleg handled a crazy weird problem with a Samsung FlexWash. Ended up being a board and a WiFi module. Took ownership of the problem and settled it. Because it was hard it took return trips, no additional charges, they stood up to the original estimate on a hard repair, that’s how you know if the place is straight. Based on discussion with Samsung’s service provider this was 50-60% of what they would have charged for a normal repair, god knows how much for returns with parts. This is the flagship model so it’s a beast with two washing machines in one package and it was an early model which caused issues with a dryer repair by others years ago. I do not recommend Samsung FlexWash but I DO HIGHLY RECOMMEND Excellence HVAC & Appliance Repair.
He was prompt, figured out the issue, and fixed it fast and with quality. Thank you!
This is the second time I have used Excellence Appliance Repair. The first time my washing machine was going out. Oleg was honest and told me that he could repair it but by the time he changed out the parts and charged me for his labor it would be more expensive than a new washing machine. I appreciated the honesty. I paid him for the diagnostic at that visit. My dryer started making crazy noises. I love Excellence because they let you schedule the day and 2 hour window. They have extended hours too. Oleg took my dryer apart, found what was wrong and showed me what needed fixing. I feel he went above and beyond when he cleaned all the dust and lint out of the dryer making it look brand new; he even cleaned up the floor of my laundry room.
Fixed my oven-knowledgeable, courteous, expedient
Vasyl and Yan were amazing. They fixed the issue with our oven and gave us some laughs along the way. Would love to have them back here for any other appliance issues. Highly recommend! Thanks guys!
Oleg was amazing! He was early, fast, fair with pricing. We were in a bind, and Excellence Appliance Repair was available same day, when our telegraphic guy did didn't show up. Will absolutely be using Excellence in the future. Thank you so much!!!
Very informative.
