Guarantees & Warranty

At Excellence HVAC & Appliance Repair, we believe that great service means standing behind our work. That’s why we offer clear, honest guarantees and solid warranties for every job we do.

Our Promise to You

When you choose us, you’re choosing a company that cares about doing things right. We treat your home like our own, and we take pride in the work we do. We back that promise with:

  • 100% Satisfaction Guarantee
    If you’re not happy, we’re not done. We’ll make it right—no extra charges, no hassle.
  • Trusted Brands, Backed by Manufacturer Warranties
    We install quality systems from trusted names like Carrier, Lennox, Trane, and Goodman. Most new equipment includes a 10-year parts warranty when registered with the manufacturer.
  • 1-Year Labor Warranty
    All installation work we perform comes with a 1-year warranty on labor, so you’re covered if anything isn’t working as it should.
  • Transparent and Honest Work
    No surprise fees. No pushy sales. Just honest recommendations and quality workmanship.

What’s Covered

What’s Not Covered

  • Repairs or installs performed by another company
  • Damage caused by misuse, neglect, or skipped AC Maintenance or Heater Maintenance
  • Issues outside the scope of our original work

Need Help with a Warranty Claim?

If something isn’t working right or you’re unsure about your coverage, reach out to our team. We’ll check the issue, review your warranty, and help get it resolved—without stress.

Call us at: (512) 882-4445
Email: [email protected]

Related Services

At Excellence HVAC & Appliance Repair, your comfort is our commitment. We’re here to serve Cedar Park and surrounding areas with honesty, care, and craftsmanship you can trust.

Book an appointment or a free evaluation